Effective date: 15 October 2026
This Privacy Policy explains how Ahlan Live handles information when you use our social entertainment app, website, group voice-chat rooms, online parties, singing features, interactive games, virtual gifts and related services.
We may collect account details you provide, profile information, content and communications you choose to share, app activity, device and technical information, transaction records for virtual coins or decorative items, and support messages sent to us.
We use information to operate and improve Ahlan Live, personalise your experience, enable voice rooms and social features, process in-app purchases, provide customer support, protect users, prevent fraud and abuse, and meet legal obligations.
Information you share in public or group spaces may be heard or seen by other users. Please avoid sharing sensitive personal information in live rooms. We may use moderation tools and review reported activity to support community safety.
Payments may be processed by app stores or third-party payment providers. We may receive transaction confirmations and limited purchase information but do not necessarily receive your full payment-card details. Virtual coins and decorative items have no cash value unless required by applicable law.
We may share information with service providers that help us host, secure, analyse and support the service; with payment or app-store partners; when required by law; or in connection with a business transfer. We do not sell personal information in the ordinary meaning of that term.
We retain information for as long as reasonably necessary for the purposes described here, including safety, dispute resolution and legal compliance. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Depending on your location, you may have rights to access, correct or delete certain information, object to some processing, or withdraw consent. You can also adjust app permissions, block users and use in-app reporting tools.
Ahlan Live is not intended for children below the minimum age required by applicable law or the relevant app store. Parents or guardians who believe a child has provided information should contact us.
Ahlan Live connects users globally. Your information may be processed in countries other than your own, subject to appropriate safeguards and applicable requirements.
We may update this policy as our services or legal requirements change. The revised version will be posted on this page with a new effective date.
Email: [email protected]
Location: Pakistan